05-07-2014, 12:49 PM
Hi. Hopefully the title says it all. I have upgraded to v12 from v11 on a Mac and I've lost all of the presets that I had created. How can I get them back please?
05-07-2014, 12:49 PM
05-13-2014, 01:54 AM
I just encountered the same issue. Here's what I did. I navigated to the "C:\Users\??????\AppData\Roaming\Anthropics\PortraitPro\UserSavedSliders and created a folder to save the original 'order.txt. file. I then copied the *.ppr files from the "C:\Users\??????\AppData\Roaming\Anthropics\PortraitProfessional\UserSavedSliders" folder. I then copied the entries from the v11 "Order.txt" file to the v12 "Order.txt" file.
Now when I launch Portrait Pro the old presets are there and appear to be working properly.
If there's a better way to do this, I'm open to hearing it.
Al
Now when I launch Portrait Pro the old presets are there and appear to be working properly.
If there's a better way to do this, I'm open to hearing it.
Al