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Full Version: Version 11.1.13 is out
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Hi,

just to let you know - an updated windows version is out - V 11.1.13.
As always - no idea what is new / fixed / improved.

If you notice something - would be great if you could post it in this thread.

Regards - MacSass
Why is it so difficult for the PP people to post version updates??

Obviously developers have made changes either for bug fixes or new features and they must have gone through certain change processes to get these changes approved so somebody somewhere has a list of what changes have been made so why can't it be posted on here? Look at the announcements forum, last update was in 2011!

If its bug fixes then fine just put a line that says bug fixes (Maybe a link to whats been done should anybody be more interested, but I for one am happy just to know that you have fixed some bugs)

If its new features you would think you would want to show off that you are constantly updating your software as that is very appealing for potential purchasers and gratifying for existing owners of the software (Maybe even tempt them to upgrade to another tier)

So why does it have to be such a secret?

Its not even obvious that there has even been an update to the software unless you check every day or somebody on here lets us know. Thanks MacSass its a shame the admins can't be doing what you are doing.

I am going to copy and paste this into a support request although previous attempts haven't been sucessful.
Hi all,

Sorry about not letting you know the changes.

In 11.1.13 the following changes have been made:

- Added Language Support for French & German.
- Added CTRL+Scroll functionality to modify zoom level.
- Images added for Children.
- Back Button now leaves Skin/Hair Area and returns to Enhance Stage instead of Outline Confirmation.
- Various Bug fixes.

I'll try to post these whenever we release a new build. Sorry that we've been lax in this respect.
Hi Arjun,

thanks for the reply - especially the Ctrl+Scroll for zoom is a very nice enhancement.

Looking forward to the future update - MacSass
(02-07-2013, 06:01 PM)Arjun Wrote: [ -> ]Hi all,

Sorry about not letting you know the changes.

In 11.1.13 the following changes have been made:

- Added Language Support for French & German.
- Added CTRL+Scroll functionality to modify zoom level.
- Images added for Children.
- Back Button now leaves Skin/Hair Area and returns to Enhance Stage instead of Outline Confirmation.
- Various Bug fixes.

I'll try to post these whenever we release a new build. Sorry that we've been lax in this respect.

Pleas Ansver



Hi Arjun,

Today I installed the "Studio" program on the Mac version 10.5.8, has been successfully installed, but when uploading images crashes the program every time.
Now what I can do. Please reply.

attached to the report:



Process: PortraitProfessional [513]
Path: /Applications/PortraitProfessionalStudio.app/Contents/MacOS/PortraitProfessional
Identifier: com.anthropics.PortraitProfessionalStudio
Version: 11.1.13 (???)
Code Type: X86 (Native)
Parent Process: launchd [83]

Interval Since Last Report: 2497 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 6 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2013-02-16 19:52:18.557 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 287C0A1D-5EF0-482B-9765-FCB0EE35311D

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 ??? 0000000000 0 + 0
1 ....PortraitProfessionalStudio 0x00515afd cv::AutoBuffer<cv::Mat, 81ul>::AutoBuffer(unsigned long) + 110103
2 ....PortraitProfessionalStudio 0x004fbddd cv::AutoBuffer<cv::Mat, 81ul>::AutoBuffer(unsigned long) + 4343
3 ....PortraitProfessionalStudio 0x002dbab5 void ZGeneralPixelMapFiller::fill<unsigned char, unsigned short>(ZGeneralPixelMap*, ZGeneralPixelMap*, int, int, unsigned short, PixelChecker<unsigned char, unsigned short>*, int) + 12741
4 ....PortraitProfessionalStudio 0x003499d8 std::vector<MOD, std::allocator<MOD> >::resize(unsigned long, MOD) + 39638
5 ....PortraitProfessionalStudio 0x003494e4 std::vector<MOD, std::allocator<MOD> >::resize(unsigned long, MOD) + 38370
6 ....PortraitProfessionalStudio 0x0036b10e std::vector<SPARSE_ELEM, std::allocator<SPARSE_ELEM> >::vector(unsigned long, SPARSE_ELEM const&, std::allocator<SPARSE_ELEM> const&) + 40142
7 ....PortraitProfessionalStudio 0x0032679b MultiViewFaceDetParams::MultiViewFaceDetParams(char const*, int, int, int, double) + 4749
8 ....PortraitProfessionalStudio 0x0022c43a ZQZoomRectsDraw::~ZQZoomRectsDraw() + 39856
9 ....PortraitProfessionalStudio 0x00145ac3 MaskViewingOption::MaskViewingOption(MaskViewId, QString const&, QColor const&) + 2717
10 ....PortraitProfessionalStudio 0x0014e30d MaskViewingOption::MaskViewingOption(MaskViewId, QString const&, QColor const&) + 37607
11 ....PortraitProfessionalStudio 0x0014f4b5 MaskViewingOption::MaskViewingOption(MaskViewId, QString const&, QColor const&) + 42127
12 ....PortraitProfessionalStudio 0x00150376 MaskViewingOption::MaskViewingOption(MaskViewId, QString const&, QColor const&) + 45904
13 QtCore 0x03413cb9 QObject::event(QEvent*) + 1113
14 QtGui 0x028872ec QApplicationPrivate::notify_helper(QObject*, QEvent*) + 188
15 QtGui 0x0288d949 QApplication::notify(QObject*, QEvent*) + 2041
16 QtCore 0x0331633c QCoreApplication::notifyInternal(QObject*, QEvent*) + 108
17 QtCore 0x0340728e QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 734
18 QtGui 0x0283fa0f QDesktopWidget::resizeEvent(QResizeEvent*) + 13951
19 com.apple.CoreFoundation 0x90e343c5 CFRunLoopRunSpecific + 3141
20 com.apple.CoreFoundation 0x90e34aa8 CFRunLoopRunInMode + 88
21 com.apple.HIToolbox 0x95dad2ac RunCurrentEventLoopInMode + 283
22 com.apple.HIToolbox 0x95dacffe ReceiveNextEventCommon + 175
23 com.apple.HIToolbox 0x95dacf39 BlockUntilNextEventMatchingListInMode + 106
24 com.apple.AppKit 0x9446e6d5 _DPSNextEvent + 657
25 com.apple.AppKit 0x9446df88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
26 com.apple.AppKit 0x94466f9f -[NSApplication run] + 795
27 QtGui 0x0283f471 QDesktopWidget::resizeEvent(QResizeEvent*) + 12513
28 QtCore 0x03405b61 QEventLoop::processEvents(QFlags<QEventLoop:TonguerocessEventsFlag>) + 65
29 QtCore 0x03405eaa QEventLoop::exec(QFlags<QEventLoop:TonguerocessEventsFlag>) + 170
30 QtCore 0x03407526 QCoreApplication::exec() + 182
31 ....PortraitProfessionalStudio 0x00025792 qStringComparisonHelper(QString const&, char const*) + 8706
32 ....PortraitProfessionalStudio 0x000060a9 0x1000 + 20649
33 ....PortraitProfessionalStudio 0x00005fc8 0x1000 + 20424

Thread 1:
0 libSystem.B.dylib 0x94ff02da select$DARWIN_EXTSN$NOCANCEL + 10
1 QtCore 0x033e8d37 QFSFileEngine::mkdir(QString const&, bool) const + 11559
2 QtCore 0x0334a6e6 QThread::setPriority(QThread:Tongueriority) + 454
3 libSystem.B.dylib 0x94fea055 _pthread_start + 321
4 libSystem.B.dylib 0x94fe9f12 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x9500860a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x94fea055 _pthread_start + 321
2 libSystem.B.dylib 0x94fe9f12 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000007 ebx: 0x00000cc0 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000007 esi: 0x00692e7d ebp: 0xbfff7068 esp: 0xbfff703c
ss: 0x0000001f efl: 0x00210282 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000

Binary Images:
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0x92beb000 - 0x92c0ffff libxslt.1.dylib ??? (???) <c372568bd2f7169efa0faee6546eead3> /usr/lib/libxslt.1.dylib
0x9397f000 - 0x93986ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x93987000 - 0x939e3ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x939e4000 - 0x93a9ffe3 com.apple.CoreServices.OSServices 228.1 (228.1) <9c640e79ad97f335730d8a49f6cb2032> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x93aa0000 - 0x93aa6fff com.apple.print.framework.Print 218.0.3 (220.2) <8c541d587e4068a5fe5a5ce8ee208516> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x93aa7000 - 0x93b01ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x93b02000 - 0x941a2fff com.apple.CoreGraphics 1.409.8 (???) <25020feb388637ee860451c19b613c48> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x941c8000 - 0x941c8ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x941cf000 - 0x941cfffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x94215000 - 0x942a8fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x942a9000 - 0x942b0fe9 libgcc_s.1.dylib ??? (???) <a9ab135a5f81f6e345527df87f51bfc9> /usr/lib/libgcc_s.1.dylib
0x942b1000 - 0x943faff7 com.apple.ImageIO.framework 2.0.9 (2.0.9) <717938c4837f88bbe8ec613d4d25bc52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9442e000 - 0x94c2cfef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94c2d000 - 0x94c2ffff com.apple.securityhi 3.0 (30817) <dbe328cd62d603a952a4226342711e8b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x94c30000 - 0x94cafff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x94f14000 - 0x94f14ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
0x94fb8000 - 0x9511fff3 libSystem.B.dylib ??? (???) <be7a9fa5c8a925578bddcbaa72e5bf6e> /usr/lib/libSystem.B.dylib
0x95120000 - 0x95530fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x95531000 - 0x9556bfe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9556c000 - 0x95909fef com.apple.QuartzCore 1.5.8 (1.5.8) <18113e06d296230d63a63b58baf35f55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9590a000 - 0x95925ff3 libPng.dylib ??? (???) <e0c3bdc3144e1ed91f1e4d00d147ff3a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x959a1000 - 0x959bffff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x959c0000 - 0x95aa0fff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x95aa1000 - 0x95aa1fff com.apple.Carbon 136 (136) <9961570a497d79f13b8ea159826af42d> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x95aa2000 - 0x95d7cff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <d2af3f75c3500c518c39fd00aed7f9b9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x95d7d000 - 0x96085fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x96086000 - 0x96557fbe libGLProgrammability.dylib ??? (???) <d5cb4e7997a873cd77523689e6749acd> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x96564000 - 0x96564ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9751b000 - 0x97531fe7 com.apple.CoreVideo 1.5.1 (1.5.1) <001910004257f1386724398f584b30b5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97971000 - 0x9799efeb libvDSP.dylib ??? (???) <f39d424bd56a0e75d5c7a2280a25cd76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x9799f000 - 0x979a7fff com.apple.DiskArbitration 2.2.1 (2.2.1) <ba64dd6ada417b5e7be736957f380bca> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x979a8000 - 0x979b6ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Please open a support ticket at:

http://www.portraitprofessional.com/supp...ket_submit

The tech desk will be better suited to answer your question.

Hi Vspilj13,

I've responded to you in a Private Message with instructions on how to resolve this issue. Please let me know if that resolves the problem.

Arjun
(02-18-2013, 06:08 PM)Arjun Wrote: [ -> ]Hi Vspilj13,

I've responded to you in a Private Message with instructions on how to resolve this issue. Please let me know if that resolves the problem.

Arjun



Dear Arjun,
Thanks to the instructions for the solution to my problem, I will soon install a new OS system and I hope that there will be crashes.
Thank you for your prompt attention, you're very professional.

regards,